SideKick puts the monitoring and certification power of Central into the hands of your customers through a white-labelled solution. SideKick is a self-service certification portal, and is designed to provide your customers with a premium service that helps them integrate faster.

By giving your customers a real-time window directly into your testing environment, SideKick allows them to quickly view and search decoded messages and receive immediate feedback on any messaging errors, all without the need to contact your support desk.

With SideKick, your customers can also prepare and guide themselves through certification using the real testing environment instead of a simulator.

What's The Big Picture?

Premium Customer Service

FixSpec's SideKick is a premium service, offering your customers direct access to tools typically only available to internal teams.

  • Integrated API documentation, including in-line differencing tools
  • Customised specifications support
  • Always available service, allowing customers to develop at a pace that suits them
  • Immediate message error feedback to promote independent troubleshooting

No Extra Scripting

Unlike home grown or commercial alternatives, SideKick requires zero additional scripting for each release - it just works.

  • Electronic specifications come directly from FixSpec's SpecServer
  • Certification scope and scenarios come from FixSpec's Central to avoid re-coding
  • Seamless traffic monitoring in your existing testing environment - no canned responses
  • Easy setup - no separate network connection required

Faster, Easier Onboarding

Empower your clients with tools to troubleshoot independently and at their own pace, freeing your team to offer more proactive and high-touch support.

  • Real-time message validation, helping developers to fix errors immediately
  • Message validation that shows all errors at once, not just the first one causing the reject
  • Self-guided certification, including a distraction-free, step-by-step "play mode"
  • Consistent views between your team and customers, making support quick and easy

The Details The Matter

White Labelling

SideKick is designed to be white-labelled with your branding and contacts.

Real-Time View

Your customers see their traffic in real time as they interact with your test system.

Same Connection

SideKick listens to your existing environment, so clients only need to make one connection.

Distraction-Free Mode

'Play Mode' lets developers step through tests one at a time, and at their own pace.

Latest Specification

The latest specifications are displayed in SpecServer, ensuring customers are always up to date.

No Need To Book

SideKick is always listening, so clients can view and troubleshoot traffic whenever it suits them.

How Does SideKick Help My Firm?



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