Privacy Policy

IMPORTANT — READ CAREFULLY:

BY CREATING AN ACCOUNT, OR BY UTILIZING THE FIXSPEC SERVICE, YOU ARE AGREEING TO THIS PRIVACY POLICY

 

USE OF COOKIES AND TRACKING CODES

Like most websites, FixSpec uses cookies to store session data, improve performance and enhance your user experience.

Cookies are small text files which a website stores on your computer or mobile device when you first visit a site or page. The cookie helps our website recognise your device each time you visit. To learn more about cookies, please visit www.allaboutcookies.org.

Like many companies, FixSpec uses web analytics services (including Google Analytics and LinkedIn Insight) to help us understand and monitor our website traffic. These services may place additional, third party cookies in your browser.

We use cookies to store user-session information only, allowing us to store and retain user permissions as you navigate around. We do not use cookies for behavioural targeting for any advertisements that may be presented on the website.

We may use campaign-specific email tracking to tell us whether our emails are opened. We use this data to understand which emails are most interesting to users, to query whether users who do not open our emails wish to continue receiving them.

 

USER DATA CAPTURE, STORAGE AND PRIVACY

In operating the website, FixSpec capture and store a variety of data about users and behaviour which we use to improve the design and operation of the site. Data captured includes:

  1. Internet Protocol (IP) address of users (which may be used to determine geographic location and / or Internet Service Provider),
  2. The operating system, web browser and version, and some data about settings or capabilities of those browsers such as default language, screen resolution and whether Javascript is enabled,
  3. Whether you came direct to our website or from another website and the URL of that website,
  4. If you arrived at our website from a search engine then which search string was used, and
  5. If you view specifications on this Website, then we record such details.

Your name and email address is captured during the registration process and stored along with your chosen password in our database. All passwords are encrypted for storage, using a process known as one-way hashing which means they are not be discovered even by somebody with full access to the database (including FixSpec).

We may provide functions on the website to allow you to add additional information such as a photo, or information about your employer and job function although these are optional in nature.

 

GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to know what Personal Information we hold about you or if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you.
  • The right of rectification.
  • The right to object.
  • The right of restriction.
  • The right to data portability
  • The right to withdraw consent

 

DATA PROCESSING BY THIRD PARTIES

In the normal operation of this website, FixSpec does not sell or pass any data relating to users to any third party.

The sole exception to this is where the users is requesting access to a restricted document on our website. In order to facilitate this request, FixSpec will pass minimal personal data to the document author, such as name and email, in order to inform their decision as to whether to grant access. The author may then accept or decline this request back to FixSpec who carry out the instruction.

Where access has been granted in this way, documentation authors may – on an on-going basis – view summary information relating to users accessing their documentation via the website, including when a user last accessed documentation, and which document was viewed.

 

EMAIL-BASED NOTIFICATIONS

As part of our service of keeping users informed of updates to API documentation they have expressed an interest in, users may subscribe to automated email notifcations when a document is updated.

Such email notifications can be enabled and disabled by users using the toggles provided in their dashboard and in their user settings.

FixSpec may also contact users via email to notify them of change to the website or new products. Such emails will be infrequent and limited in nature. Receipt of such notifications can be controlled via your user settings.

FixSpec does not currently operate a regular newsletter or other such communication. Should we start such a newsletter in the future, then users will be asked to explicitly subscribe to receive updates.

 

REQUESTS TO DELETE PERSONAL DATA

FixSpec will act upon requests to remove personal data where we have determined that the request is genuine and from the person to which that data relates. Note that removal of data will prevent further access to the password-protected areas of the website.

Please email happytohelp@fixspec.com to request such removal.

 

AMENDMENTS TO THIS POLICY

FixSpec retains the right to change this Privacy Policy from time to time and without agreement. Any changes made will observe the privacy rights of users, and obligations placed on FixSpec by the General Data Protection Regulation (GDPR) of 2018.

 

QUESTIONS REGARDING THIS POLICY

Any questions about this privacy policy, our use of personal data cookies, or to request deletion of your data should be directed to happytohelp@fixspec.com.