In this week’s #doFIXdifferently, we take a look at how firms currently use log files, and how they can be a gold mine of information about your API and your customers.
Today logs are everywhere and easily accessible, and if you have a question about how your API is behaving, then logs are often the first port of call. Some firms are using tools like Elastic Search or Splunk to manage and understand logs. But what do you actually do with them?
The answer typically is not very much. And more often than not, log files are overlooked as a source to understand how your API and/or customer behaves. In this episode, Chris explores three areas where logs could be used to improve your systems and processes, increase the reliability of your documentation, and give crucial insight into what your customer is actually using your API form.